If you want to keep using WhatsApp, you’ll have to accept some significant updates to its privacy policy and terms of service. This was first announced earlier this year, but was held back following customer backlash. WhatsApp, which is operated by Facebook, explains how the service manages data and how it works with the wider Facebook network to enable integrations across various platforms, including Instagram and Facebook Messenger. It claims it gathers customer information to deliver services and personalises user experience.