What Is Phishing?
In general terms, Phishing is sharing of fabricated information by fraudsters to bank customers in the form of fake e-mails, text messages, and websites. Commonly termed brand spoofing, the emails, messages and websites are designed in such a manner that they resemble businesses, financial institutions and government agencies, with ill intent to collect personal, financial and sensitive information. The phishing email or message usually asks the customer to click on a link provided in the fake mail. Once the customer clicks on the link, he/she gets directed to the fake website that looks similar to the original one. In the fake website, the customer is asked to update personal information such as passwords, credit card accounts numbers, bank account details and other personal information. After the customer provides the details, and click on the ‘submit’ button, an error page appears. This error page reflects that the customer has fallen prey to the phishing attempt. Often the email shared by the fraudsters promises rewards for compliance in order to lure the customer.