As the world begins to pull itself upright, businesses are looking for ways to operate and innovate within the new normal. In some parts of the world, shops and offices are reopening and a portion of non-key workers are starting to commute again. However, the future looks ever more uncertain. This pandemic has pressed a reset button for a lot of businesses, times are tough and multiple aspects across organisations need to be relooked at in order to successfully float through the sea of uncertainty.