Last month, Honda Cars India made an announcement that close to 2 lakh of its cars had faulty airbags and recalled them for rectification. It was also the month when several taxpayers received e-mail notices asking taxpayers to check if a particular year’s return copy was posted to the tax department’s Bengaluru office as acknowledgement. Irony of the two events— You are the consumer in both the scenarios; while the private entity is working for your rights, the I-T department thinks otherwise. Consumers of financial products and services have very little to cheer about when it comes to their rights.