To simplify, platform fee is the fee that is charged for using a particular platform. When Swiggy implemented the platform fee in April 2023, a company spokesperson told Moneycontrol that the intent of the fee is to support the enhancement and operation of the platform. Soon after this, Zomato also implemented a platform fee in August 2023. Several other platforms have also implemented platform fees, such as Zepto, Nykaa, and Flipkart, which have also introduced these fees. Movie ticketing platforms such as BookMyShow and MakeMyTrip also add these services when customers book tickets.