Razorpay POS, the offline payments arm of fintech giant Razorpay, has announced the launch of ‘Q-Zap’. It is an intelligent payment solution for retailers, designed to facilitate faster checkouts and zero queues.
With the help of Q-Zap, the company aims to reduce billing time by 40 per cent and help retailers save up to 20 per cent in annual operating costs.
As per the company, customers can complete their payments from anywhere within the store, eliminating the need to wait in long lines with the help of self-checkout kiosks or hand-held POS devices integrated with the Q-Zap solution.
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Additionally, the company says that Q-Zap provides smooth Ready Plug-and-Play connections with more than 120 billing partners, speeding up solution setup from four weeks to four days, as opposed to the industry standard.
Rahul Kothari, Chief Operating Officer, Razorpay, said, “Q-Zap, our queue-busting solution, aims to not only eliminate tedious checkout lines for customers but also to free up in-store staff’s time so they can be available to customers and provide them assistance, which could include answering questions or facilitating customer checkout.” Kothari further added, “As India’s consumer market evolves dynamically, so do the needs of businesses. With the market poised for exponential growth, achieving the ambitious $2 trillion target by 2033 requires robust infrastructure.”
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With the acquisition of Ezetap (now Razorpay POS) in August 2022, Razorpay began extending its payment offering for the offline space. Recently, the company also launched an instant refund within 2 minutes for failed UPI transactions on Razorpay POS devices and the Dynamic QR Soundbox (DQR). The company says that this is the country’s first enterprise-ready QR device with card support. Recently, Razorpay also launched its own UPI infrastructure with UPI Switch, a next-generation cloud-based innovation. This was done in partnership with Airtel Payments Bank.
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