When the PM-promoted digital wallet was getting Indians used to scanning QR codes to make payments, little did we know that within a few years, we would be ‘QR-coding’ menus in restaurants. With ‘contactless’ becoming the new norm in a post-Covid world, dining out is set to become an entirely different affair — servers in PPEs, diners in masks and gloves, sanitisers on every table and a reduced chatter through 3-ply cotton masks. Naturally, all players are jumping in to make the most of these changing habits. Zomato and Paytm have recently announced they are introducing contactless in-store solutions. But, a small fintech company has already beat them to this race.
With NRAI’s blessing, this fintech start-up is dreaming big. Should restaurant aggregators be worried?
DotPe’s contactless payment solution is just one of the many that will digitise retail