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Passport Seva Portal Services will be Unavailable for 5 Days, Appointments to be Rescheduled

E-passport portal will remain inaccessible to citizens and agencies, including MEA, RPO, BOI, ISP, DoP and police authorities

E-Passport portal will be down for five days, MEA issues notice
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The Ministry of External Affairs announced on August 29 that the Passport Seva Portal will be unavailable for five days. The portal will be down from August 29 to September 2 as it will go through routine technical maintenance. 

“Passport Seva portal will be down for technical maintenance from 29th August 2024, Thursday 20:00 hrs IST to 2nd September, Monday 6:00 hrs IST. System will not be available during this period for citizens and for all MEA/RPO/BOI/ISP/DoP/Police Authories,” said the notice released by the ministry. 

The notice also mentioned that the appointments scheduled for Friday, August 30 will be rescheduled, and the information regarding the same will be communicated with the applicants. 

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The passport seva portal is a centralised system and aims to make the passport application related processes digital. It is an upgrade from the traditional passport and is used to apply for a new passport or renewal of a passport. E-portal is also part of a broader government plan of the National e-governance Plan. Additionally, it also eases the immigration process and increases digital safety for the passport holders. 

The portal is a collaboration of the Ministry of External Affairs (MEA) and Tata Consultancy Services Limited (TCS). 

Process for Online Application Submission 

Step 1: The user must register through the Passport Seva Portal and login.  

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Step 2: Then click to “Apply for fresh passport or renewal of passport” link. Fill the required details in the form. 

Step 3: The applicant can then make the payment online by clicking on “pay and schedule appointment” link. Once the process is completed online, the applicant can visit the registered Passport Seva Kendra (PSK)/Regional Passport Office (RPO) with original documents for further verification.

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