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Communicate Well With Women Investors

There's a need to change how we deal with women who are potential consumers of financial products 

Communicate Well With Women Investors
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Culturally the God of wealth in India is a woman and now our finance minister too, yet traditionally men have been known to lead the financial investment decisions for the family. But with the rising number of working women, individual working women at that, investment decisions are increasingly now being wielded by Her. As per a report with a third of the world’s health under their control, they have become a sizeable force (adding $5 trillion year-on-year). Despite the increasing power of the woman’s purse strings, they remain largely underserved by the wealth management community. Too many financial brands rely on some broad assumptions to communicate with them or develop their products and services that are sensitive to this segment.

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According to a survey done in February 2020 by Scrip box (over 600 respondents pan-India), 68 per cent of the women respondents managed their own finances or had an equal say in investment/financial decisions. Gone are the days when men were generally considered as those who would take the financial decisions. In fact, as per this survey, the numbers have dwindled to almost less than 10 per cent where the woman depended on a male member of the family to make a financial decision. Common stereotypes such as ‘women are spenders’ or ‘women do not understand numbers’ are a major irritant by the majority of the respondents. Online investment platforms or financial marketplaces are seeing a mega rise in the number of female visitors. Women are more steady investors than men and women in tier 2 and 3 are taking to invest more than men. And these are not necessarily low-risk plans. They are making smart investment decisions that can deliver inflation-beating results. Perceived as perennial hoarders, women are no longer sitting on hard cash and making the rupee work harder. In such a scenario, financial brands should look at increasingly communicating with women consumers through their campaign thoughts. And they need to understand that they cannot have the same thought process while dealing with men. Ever wondered why women investors should be communicated with differently?

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Women understand long-term investment better

Whether it is a relationship or building and nurturing a family, women tenaciously stay invested. Women, therefore, have been realised are better long-term investments. Several studies have shown that women’s portfolio outperforms their male counterparts because of this inherent quality. According to the same Scripbox survey, 80 per cent of the women were extremely about their monthly savings. More risk-conscious, women homemakers acknowledge the value of research, the married or homemaker woman would rather go for safer and less volatile investment options

Average investment by women over the years have gone up

The gender gap in the investor audience is steadily decreasing. As per a recent report by Clear Tax, in the past two years, the average investment by women has gone up by 133 per cent. It is said that women consumers could be extremely diligent and save almost half of their monthly income.

Women are far more steady investors than men

Women tend to be great strategists and they plan well ahead in advance and these traits reflect in their investment pattern too. They show a steady pace across the year with a slight increase towards the tax-saving season. Comparatively, men tend to make a lot more impulsive or last-minute investment decisions. Women are therefore better in their financial planning achieving their monthly saving goals.

Women make investment decisions based on facts and not their gut

Both men and women have been found to have almost the same appetite for risks, but women tend to more deliberative and averse to uncertainties. But once they have their intended data/information backing up their options, they take their informed decisions. And that they do with a high degree of confidence. As per a recent BCG report, once women start investing they are more diligent than men, more agile in changing markets, and more optimistic in long-term goals.

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The Millennial Woman is taking charge of her wealth

An impressive 70 per cent of modern-day women take lead in all financial decisions and this persists even after they marry. Having said, younger women are entering the workforce in great numbers and embracing entrepreneurship and self-employment, thereby getting greater earning power and flexibility. As a result, younger women are earning a lion’s share of their wealth and with that comes better empowerment and a stronger sense of agency

Since women investors are few, their voices are not heard. They need to go to a brand or a consortium of people who empathise, understand, handhold, and give concern-based solutions. This will go a long way in increasing awareness, knowledge, and decision-making prowess. As per the Scripbox survey, 31 per cent of the respondents said money management should be a part of the school curriculum. There should be open conversations and workplaces to actively promote financial education. The Millennial woman relies on digital channels to educate and seek advice. These platforms therefore would need to engage more with women investors who are not just found in the metros but also Tier 2 and 3 towns. Women from far-flung towns like Karaikal and Shillong are opting for low-risk plans but are making smart investment decisions that can deliver inflation-beating returns! And stereotypes need to change there in how we communicate with women who potentially could form a major chunk of the consumers of financial products in the future.

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The author is CEO at Hotstuff Media Group

DISCLAIMER: Views expressed are the authors' own, and Outlook Money does not necessarily subscribe to them. Outlook Money shall not be responsible for any damage caused to any person/organisation directly or indirectly.

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