If you have lived in Delhi or the NCR, you can’t have missed Dr Lal PathLabs’ blue-and-yellow signboards. They are omnipresent. But, it wasn’t so three decades back. Dr Arvind Lal, chairman and son of the founder Dr S K Lal, likes to tell this story from the 1980s. “Every time an old client, Bhalla, would come to our lab at Hanuman Road near Connaught Place, his daughter-in-law had to take a day off from work. Bhalla asked me one day, ‘Bete why don’t you open a small centre near our place?’ That is when I thought of franchising Dr Lal PathLabs,” says Dr Lal. It would be the first time a diagnostics brand tried that in India.
Fastest Growing Companies 2019
Dr Lal PathLabs wisely planned its expansion, optimising cost along the way, and doubled its revenue and profit over five years
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