Tech Mahindra CEO CP Gurnani swears by professor Vijay Govindarajan’s Three Box solution, where box 1 represents managing the present, box 2 stands for selectively abandoning the past and box 3 for creating the future. While box 1 is about improving the current business, boxes 2 and 3 are about driving innovation, performance breakout and growth. Gurnani believes even as there are enough growth opportunities to boost his company’s core services business in the near term, every company’s — and even the government’s — need to connect directly with the consumer; is what will drive the future of the business.
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Tech Mahindra wants digital to be a part of its core DNA and focus on building solutions and technology platforms around it
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