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‘Interpersonal conflict costs India $156 billion every year’

Stuart Diamond, global expert in negotiation, spoke about the need for effective, empathetic interactions

Vishal koul

India loses $156 billion to interpersonal conflict every year, said Stuart Diamond, a leading expert in negotiation. Diamond, who has helped governments and corporates across the world resolve conflicts, gave an estimate of the economic cost: “It’s twice the size of the education budget, it’s twice the size of the healthcare budget, it’s a huge amount, it’s 6% of GDP.”