“Customers expect companies to anticipate the products they need next”
Sunil Jose, senior VP and country leader, Salesforce India on five ways to exceed customer expectations
November 29, 2017
"Identify experiences that customers want for good"
Amit Agarwal, SVP and country head, Amazon India, on five ways to exceed customer expectations
July 19, 2017
"Playing safe is a recipe for ensuring that others will eventually leave you behind"
Sumitro Ghosh, CEO, Tata Starbucks, on five ways to exceed customer expectations
March 15, 2017