How differently will people shop once the crisis has passed?

The pandemic advanced digitisation by a few years across industries, and especially retail. What kind of business models will survive when the dust settles? 

N Mahalakshmi - July 26, 2021

What lessons would Schumpeter’s ghost have for us?

The virus has ripped through the financial services, banking and retail sectors like the proverbial gale, and portfolio optionality will prove useful 

Chetan Parikh - May 04, 2021

Consuming with a viral difference

As COVID-19 continues to remake our world, it is changing our buying behaviours

April 09, 2021

These (store) walls have ears, and they can even read your mind

Emotion AI can transform retail, helping brands connect most effectively with customers. But, with more power comes more responsibility 

Asha Menon - April 02, 2021

Why going digital is no longer about just making your products or services accessible to customers online

From accommodating remote-working through artificial intelligence to exploiting new business opportunities arising out of a digital ecosystem, there is a lot to digitisation that we can expect

N Mahalakshmi - April 02, 2021

The Reliance-Urban Ladder deal is good news for Pepperfry — Or is it?

The dynamics of the online furniture retail market have changed dramatically. What’s in store for the players? 

Meenakshi Radhakrishnan-Swami - January 05, 2021

Should you buy DMart at its current market price of ₹2,190?

The retail stock has jumped almost 50% from its 52-week low, but with Jio entering the space, its valuation may be at risk

August 13, 2020

How Kishore Biyani's maverick moves pushed him to breaking point

The pioneer of India’s modern retail built an empire but created little value for shareholders 

Krishna Gopalan - July 10, 2020

Kishore Biyani's quest for scale has let him down

The maverick retail pioneer bet it all on his overarching ambition

N Mahalakshmi - July 30, 2020