"Where intent is wrong, deal with it firmly"

Kiran Bhagwanani, CEO of Dimension Data, on how to effectively manage workplace conflict

Soumik Kar

Evangelise the strategy: Make sure every employee understands and internalises the company strategy and execution plan. Employees step up the game when they know how their efforts contribute to organisational growth and that gives them a sense of purpose, minimising conflict. 

Ensure transparency: Fair


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