Broadband to the rescue?

Beleagured state-owned telecom major MTNL may see its saving grace in the lucrative broadband space

Photographs by Vishal Koul

Mid-week, 12:45 pm, at the Mahangar Telephone Nigam (MTNL) telephone exchange in Navi Mumbai. The exchange looks more like a college campus, given its size and the open gardens all around. But there are just nine people, including two security guards, manning it. The broadband division is occupied by one official who is mediating a quarrel about attendance between four contract linemen. He ends the argument by simply marking everyone present for the preceding week.